Summary
Collecting reviews through emails is more effective with Zaymo’s interactive review widget. To use this widget and have reviews collected in interactive emails go to Yotpo, your Yotpo must be integrated with both Zaymo and Klaviyo. Yotpo is strict on 3rd-party vendors, so Zaymo must get approval on a per-store basis. The brand will need to ask Zaymo to get approval. This article will explain how to connect with both platforms in ~10 min with a 1-2 day approval time from Yotpo.
Connect Yotpo Reviews to Zaymo
Integrating Yotpo with Zaymo enables Zaymo to become a 3rd-party review collector for Yotpo. Complete the following steps to set up this portion of the integration:
1. Login to Zaymo and navigate to Integrations > Yotpo. Locate and paste your App Key and Secret Keys. Click Connect. Read this article to locate your keys.
2. Contact Zaymo to enable Yotpo Reviews on your behalf.
3. Set the "Collect Partial Reviews" toggle state to either optimize for quality or quantity of reviews. Read more about this toggle here.
Note: Approval takes 1-2 days which provides ample time to build your email in Zaymo and speeds up the process
Connect Yotpo Reviews to Klaviyo
Zaymo will notify you when Yotpo has approved Zaymo as a 3rd-party collector. This typically takes 1-2 days. Once Zaymo notifies you that these features are enabled:
Open the Klaviyo integration in Yotpo (if not already connected, do so now) and turn on “Review Requests” to start sending events to Klaviyo. This will turn off Yotpo review request emails.
Use the events to trigger a flow in Klaviyo. You can reach out to Zaymo for help building this flow
What’s Next?
Now that your Yotpo Reviews integrations are setup, you can begin building interactive review collection emails on the Zaymo platform.