The Loop/loopwork integration enables the use of subscriptipon management blocks. Prior to setting up Zaymo's integration with Loop, please ensure your Klaviyo account is integrated with Loop.

This integration should take <5 minutes.

What does the Loop integration unlock?

Zaymo's Loop integration unlocks the following blocks:

• Subscription portal

  • Delay

  • Send now

  • Swap variant

• Swap up

• Reactivate

• Free gift picker

• Action button

In the product block and product grid blocks, this integration also unlocks the following one-click actions:

1. Add one-time

2. Add to subscription

3. Create new subscription

4. Free for subscribers

The create new subscription action works in the email for customers who have a card on file with Loop. Zaymo creates the subscription with the shipping address from one of their Loop subscriptions (active or cancelled), bills the card on file, and schedules the first order for the next day. Customers without a card on file are redirected to a subscription checkout.

How do I set up the Loop integration?

Step 1: Log into your Loop account.

*You need to be subscribed to the Loop Pro plan to access API and webhooks, which is critical for this integration.

Step 2: Navigate to the customer portal.

Step 3: Adjust the settings in the customer portal. Under preferences, check the following options:

• Resume subscription

• Reactivate subscription

• Allow customers to pause/resume subscription from customer portal

• Place order

• Prepone subsequent subscription orders

• Reschedule order

• Remove subscription product one time

• Remove subscription product

Step 4: After selecting all these options, click Save.

Step 5: Navigate to Settings > API tokens. Click on Generate a New Token.

Step 6: Grant Read & write access to the following scopes:

• Subscription Contracts

• Orders

• Customers

• Analytics & Reports

Zaymo needs all four. If Analytics & Reports is missing, you'll see an error when you click Connect. Edit the token in Loop under Settings > API tokens, add the scope, then paste the token again.

Step 7: Name the token and click Generate.

Step 8: Once the token is generated, show it and copy it.

Step 9: Log into the Zaymo platform. Navigate to Integrations > Loop integration. Click Connect.

Step 10: Paste the copied API key into the corresponding field and click Connect.

Known limitations

Why is the subscriber count loading for so long on the billing page?

Loop throttles how quickly Zaymo can count your active subscribers. If your auto-quote fails to load quickly in the subscriptions page for payment, reach out to support (support@zaymo.com), and Zaymo can run a one-off request from Loop.

We are working with Loop to increase the speed.