How to preview an interactive email

Last updated: November 12, 2026

Previewing emails

There are multiple ways to preview an interactive email. Use the Zaymo Previewer when you want a fast, accurate view of how the email will render in different inboxes. Send yourself a test when you want to see it in a real inbox.

Quick look from the three-dot menu

For a fast look at a design without opening the editor, click the three dots on a template's row on the Templates page, a campaign's row on the Campaigns page, or an email's card inside a flow, and choose Preview. You can also choose Download preview to save a full-length image of the email. This is great for checking a design or sharing it, but use the Zaymo Previewer below to check how interactive blocks behave in each inbox. See Preview, download, or share a link to an email.

Preview in the Zaymo Previewer

Use the Zaymo Previewer to see how your email will render across inbox types, and to switch between desktop and mobile

Choose a view

The previewer includes three views

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Apple

The Apple view renders your email as if it were opened in the Apple Mail application

Gmail

The Gmail view renders your email as if it were opened in the Gmail application

Other

The Other view renders a non-interactive version of the email

In this view

  • Interactive blocks do not run directly in the inbox

  • Clicking blocks redirects to a hosted landing page

  • The landing page contains the interactive version of the content

Send yourself a test

To see the email in a real inbox:

  1. In the builder, click Preview

  2. Click Send test

  3. Enter your email address and send it

Your inbox will render the email based on the mailbox you open it in, such as Apple Mail, Gmail, or another inbox

Testing from Klaviyo

Your email is already in Klaviyo. Zaymo syncs it there after every edit: a flow email into the flow, a draft campaign into the campaign, and a library template into its own Klaviyo template. You can open it in Klaviyo and send a test from there too.

Important note about interactivity in Klaviyo

Interactive content will not render directly on Klaviyo’s website. In the Klaviyo previewer, you will always see the non-interactive version meant for Other inboxes. You will see the following banner across all Zaymo emails in Klaviyo

Screenshot 2026-03-31 at 6.50.31 PM.png

FAQ

I sent a test email through Zaymo but I haven’t received it in my inbox. Where is it?

Try the following steps

  • Check your spam folder

  • If you are a new customer, ask your IT team to check whether your company spam filter quarantined the message and request that Zaymo be added to your company whitelist

  • Test with a different email address

  • Wait up to 5 minutes for delivery

  • If you still have not received the message after 5 minutes, reach out to Zaymo support

My Klaviyo logic tags are not displaying the correct date or it is saying invalid date

  • If you are using a Klaviyo Profile for preview, there is no associated event to retrieve, so event data (including dates) cannot be accessed and may not display correctly in the preview. To see date properties render properly in preview, use a Klaviyo metric (such as "Upcoming Order on Recharge") instead of a Profile. The Klaviyo Events tab displays event data including the corresponding dates.

  • Double check your Klaviyo logic tags to ensure they are set up correctly for your subscription provider